The Social Service Department oversees numerous matters of the Centre including: conducting a thorough financial assessment of all patients; organizing home visits and organization visits; conducting patient meetings; coordinating the vocational training department as well as the wheelchair service department; and conducting self-care classes to the patients. Additionally, the Department also provides psychological, sexual, and peer counseling to all patients.

The counseling component of the rehabilitation program is crucial to the overall success of the rehabilitation program. In addition to the physical injuries one endures with SCI, the psychological trauma of the injury can be equally grave. Thereby, the counseling sessions conducted by the Social Service Department, often times enables patients to better cope with their daily activities by providing much needed motivation and hope.

To ensure that SIRC provides an effective service, monitoring the patient after he/she returns home is essential. Therefore, the Social Service Department corresponds with discharged patients and coordinates home visits. In cases where a home visit is not possible, the Department follows up with the patient via telephone or mail. The follow-up services helps SIRC assess the discharged patient's psychological, physical and economic status in their home environment. If the patient is facing any challenges reintegrating, SIRC attempts to assist the patients with their predicaments.